Shipping Policy

Delivery Timeline

1. Orders are processed within 1-2 business days of placement.
2. Products are delivered within 7 days, depending on your pincode and the reach of our delivery partners.

Shipping Charges

3. Free shipping is offered on orders above ₹1,000.
4. Orders below ₹1,000 attract nominal delivery charges based on the shipping address.

Shipping Methods

5. We collaborate with leading logistics partners to ensure timely and secure delivery.
6. Available shipping options may vary based on your location.

Tracking Orders

7. Customers receive a tracking ID via email or SMS after order dispatch.
8. Use the tracking ID to monitor the delivery status in real time.

Order Confirmation

9. Orders are confirmed only after successful payment.
10. Customers will receive a confirmation email with the order details.

Unserviceable Locations

11. If a Pincode is unserviceable, we will notify you and offer alternative solutions or a full refund.

Delayed Deliveries

12. Delays may occur due to unforeseen circumstances like natural calamities or strikes.
13. Customers will be informed of any such delays promptly.

Packaging

14. Each jewellery piece is carefully packed to prevent damage during transit.
15. Special care is taken to ensure discreet packaging for safety.

Customer Support

16. For shipping queries, contact us at 9867605550 or mayraworld24@gmail.com (10 AM to 6 PM).
17. Expect a response within 48 hours of your query.